Most e-commerce brands are being misrepresented by ChatGPT, Claude, and Gemini. And they don't even know it. I help brands find where AI gets their products wrong, and give them specific fixes they can act on.
20-minute call · No pitch · Just clarity
When customers research products through ChatGPT, Claude, or Gemini, AI interprets your product descriptions, specifications, and marketing copy.
If your content is vague, contradictory, or assumes context, AI fills in the gaps with assumptions. Often wrong ones.
I run your products through multiple AI systems, find exactly where and how AI gets them wrong, and give you specific fixes to sort it out.
10–15 key products analyzed across multiple AI systems with systematic evaluation.
AI interpretations compared directly against your intended messaging and specs.
Clear recommendations with before/after examples you can implement immediately.
Not just what's wrong. I dig into why AI misreads your content and pinpoint exactly where it breaks down.
30-minute call to walk through findings, answer questions, and discuss priorities.
Detailed report + prioritized action plan so nothing gets lost in a spreadsheet.
You share your website URL. I select 10–15 representative products across your catalog.
I test each product through ChatGPT, Claude, and Gemini using a systematic evaluation framework.
I map out where AI misunderstands, contradicts, or over-generalizes your products, and document what's causing each issue.
You receive a comprehensive report with specific fixes, before/after examples, and implementation priorities.
This isn't "AI SEO" or visibility optimization. It's content clarity analysis: figuring out why AI can't accurately represent what you actually sell, so you can fix it at the source.
Your product descriptions make perfect sense to customers. But when someone asks ChatGPT "What's the best [your category]," AI might describe your $200 product identically to a $40 generic.
I've managed product content at both ends: Walmart (100M+ users, massive catalog complexity) and DTC brands (small teams, launch speed). Whether it's thousands of SKUs or your first 10 products, I've been there.
8 years optimizing for conversion across Shopify, Amazon, and retail channels. Coordinating launches. Making content work at every touchpoint.
That work revealed something most brands miss: content that converts humans is often structurally unclear to AI. "Premium quality" needs context AI doesn't have. "Professional-grade" could mean anything. Contradictory specs confuse it.
So AI describes you generically or recommends competitors instead.
Readable Labs helps e-commerce brands identify these gaps before they cost customers. I audit how ChatGPT, Claude, and Gemini interpret your products, show exactly where clarity breaks down, and give you specific fixes you can implement this week.
Based in Seattle, working with brands from launch to $50M+ who want their content to work for both humans and AI.
Schedule a 20-minute content review to see if this applies to your catalog.
Schedule a ReviewNo pitch. Just a conversation about what's happening with your content.